Administrator - Urgent Care

Job Reference dhuhealthcare/TP/140/160

This job has been closed.

Number of Positions:

Contract Type:

Part Time

Salary:

Pro Rata

Working Hours:

Location:

Anstey Frith House, Glenfield, Leicester

Closing Date:

06/03/2024

Job Category:

Leadership & Administrative Support

Region / Division:

Urgent Emergency Care Leicestershire

Business Unit:

UEC

Job Introduction

Administrator – Urgent Care

15 hours per week

Leicester

£21,394 per annum pro rata

DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands – a population totaling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at Our profile: DHU Healthcare.

About the role

As a Administrator in Urgent Care, you will be responsible for assisting in the efficient and effective provision of administrative support to the Operations and Clinical Teams, required to support the delivery of DHU Urgent Care contracts and services. To also ensure compliance with standards in line with agreed policies and procedures, reporting all incidents, complaints, professional feedback, and issues occurring

The post holder will participate in promoting and advancing DHU Health Care CIC, whilst working towards DHU’s Values, behaviour's, and principles

We are always:

Compassionate – we show kindness, consideration and understanding in everything we do – and demonstrate our caring nature to our patient, people, and communities.
Accomplished – we are available day and night – a response, adaptable, professional NHS partner, providing the best advice, care, and treatment for every individual.
Respectful – we recognise the value that individual and team difference bring – welcoming views, listening, being honest, and learning from others’ experiences.
Encouraging – we believe everyone matters, so we inspire confidence in other – promoting ‘speaking up’, fostering career-long learning and development, and supporting improvement ideas.

Responsibilities:

To assist as required in the delivery of general administrative support duties such as (but not limited to): management of internal / external post; copying; laminating; filing and other administrative tasks which are requested via the Admin Pool.
To manage the administration related to the external supply of goods (as required): sourcing suppliers; requesting quotes; establishing Suppliers; Purchase Order generation and management; processing invoices and associated queries.
To hold administrative oversight for both annual leave and timesheets.
To provide support in the administration of meetings (as required): scheduling; room booking; agenda & papers preparation / circulation; minute taking and action log administration.
To support in the production of required monthly Board Reports within agreed templates. To include (but not limited to) simple data manipulation; the production of tables / graphs within Excel using provided data.
To provide administrative support as required to the in relation to the tracking and compliance to Mandatory Training; and to support arrangement, room booking and attendance to other scheduled training events as required.
To maintain oversight ensuring good organisation; location; labelling of all files stored on the relevant DHU Shared Drive
To manage: the ordering; replenishment; and storage of Fosse House Stationery and Household Goods (tea/coffee/ cleaning materials etc). This should include periodic reviews of usage and cost, to ensure that efficient use of resources and spend is being delivered, and that recommendations for improvement or change are made.
To ensure compliance with standards in line with agreed policies and procedures, reporting all incidents, complaints, professional feedback, and issues occurring
Contribute towards the formulation of policies, standards, and procedures for LLR as required.
To actively participate in promoting and advancing DHU Health Care CIC
Any other duties requested by management.
The role will be based primarily at Anstey Frith House (Leics County Council site) with occasional travel to various locations.
The role will report to the PA and Administration Manager.

Essential Skills:

High level of Administration experience
Previous experience in a health care environment desirable
Computer experience (e.g., Word/Excel and other packages) as well as email systems and other electronic media
Accuracy and attention to detail
IT literacy skills in Word, Excel, PowerPoint
Flexible & adaptable to meet changing needs of service.

Desirable Skills:

Self-motivated, able to work without supervision, using own initiative to complete tasks.
Well-developed influencing skills combined with a facilitative and supportive style of working.
Ability to prioritise work and meet deadlines.
Good interpersonal and communication skills
Evidence of commitment to continuing professional development (CPD)

In return, we can offer:

Joining DHU means you will receive some great benefits. This will include access to the NHS pension scheme – alongside a generous annual leave allowance that grows with your length of service or recognises your existing NHS commitment. We provide an incremental sick pay scheme and family friendly policies like maternity and paternity pay that match the NHS offer, alongside working enhancements including an additional 30 - 45% of annual salary for unsociable hours benefit (earning potential will vary on shift days / times). We will also support your health and wellbeing - with complementary Westfield Health Insurance membership which covers basic costs like your dental care, glasses, physiotherapy, chiropody and many more.

At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are not only celebrated but actively promoted. We believe that every individual, regardless of their background, deserves the right to access quality healthcare services and to be treated with respect and dignity. Our commitment to Equity, Diversity, Inclusion, and Belonging is at the heart of everything we do, from patient care to our organisational culture.

This job has been closed.