Receptionist

Job Introduction

Receptionist – Buxton Medical Practice

Start Your Career Journey with DHU Healthcare!

Are you a reliable, adaptable, and friendly Receptionist with a passion for supporting patient care? DHU Healthcare is currently seeking a full-time Receptionist to join our dedicated Primary Care team at Buxton Medical Practice.

What DHU Healthcare Can Offer You:

Location: Buxton Medical Practice, SK17 9BZ
Contract: Part Time -  Permanent
Hours: 23.5 hours 

Salary: £23,875 per annum (Band 2)

Working Pattern:

• Monday - 8am to 6:30pm
• Tuesday - 2pm to 6:30pm
• Friday - 8am to 6:30pm

Why Join DHU Healthcare?

• Generous Annual Leave: 25 days + 8 bank holidays (increasing with service) — Pro Rata

• Health Cash Plan: Free Level 1 cover after six months – includes dental, optical, therapies, and 24/7 GP access for you and your family

• NHS Pension Scheme: Continue your contributions and retain NHS benefits

• Car Lease Scheme: Hybrid and electric vehicles available through NHS Fleet Solutions

• Cycle to Work Scheme: In partnership with Halfords

• Employee Assistance Programme & Wellbeing Hub: Including shopping discounts and mental health support

• Birthday Leave Guarantee: Take your birthday off or use the day another time

• Free Parking: Available at most of our locations

• Supportive, Inclusive Culture: We champion diversity, equity, and professional development

What Your Typical Day Looks Like:

• Welcoming and assisting patients in a friendly, professional manner

• Managing incoming calls and messages, including appointment bookings and home visit requests

• Using SystmOne to update and maintain accurate patient records

• Typing outgoing correspondence and data entry tasks

• Supporting the team with general reception duties and daily administrative tasks

• Ensuring the reception and waiting areas are clean, tidy, and ready for colleagues and patients

• Handling patient enquiries with empathy and discretion

• Summarising records and managing filing systems effectively

To Be a Successful Administrator/Receptionist, You’ll Need:

Essential:

• Previous administration experience

• Good IT literacy, especially with MS Word and Excel

• Strong attention to detail and accuracy

• Excellent communication and interpersonal skills

• Ability to manage priorities and work independently

• Self-motivated and adaptable to changing service needs

Desirable:

• Experience in a healthcare or GP practice environment

• Familiarity with EMIS Web and NHS systems

• Full valid driving licence and ability to travel to other DHU bases as needed

At DHU Healthcare, we believe in creating a workplace where everyone feels respected and supported. We proudly uphold values of Compassion, Accomplishment, Respect, and Encouragement in everything we do.

We are also a proud Forces-Friendly Employer, welcoming applications from Veterans, Reservists, and military families.

Ready to Support Healthcare with Purpose?
Apply today and become part of a compassionate team committed to excellent patient care.

Need a different way to apply? We’re here to help — just email us at dhutalentacquisition@dhuhealthcare.nhs.uk

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